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Card customers urged to switch to PIN now


30/07/2014

Don't panic. But make sure you are armed with a PIN as soon as possible.

That's Bendigo Bank's message to cardholders ahead of the official industry wide move to PIN-only transactions from 1 August.

According to the bank's Head of Access & Payments, Michael O'Shea, signatures would be phased out from tomorrow until 18 October, when all payment terminals must remove signature capability.

But he warned people not to be complacent. "While we don't expect problems from day one, once terminals do start to be switched over, people must be ready to use their PIN, otherwise they could be standing there with no way to pay."

Mr O'Shea said the majority of Bendigo Bank's cardholders have heeded the call to use a PIN when making purchases with their debit or credit cards, with only a low per